Gaya APA
L.BLAZEY, M. (2000).
INSIGHS TO PERFORMANCE EXCELLENCE 2000 A INSIDE LOOK AT THE 2000 BALDRIGE AWARD CRITERIA .
AMERIKA:
ASQ QUALITY PRESS.
Gaya MLA
L.BLAZEY, MARK.
"INSIGHS TO PERFORMANCE EXCELLENCE 2000 A INSIDE LOOK AT THE 2000 BALDRIGE AWARD CRITERIA".
AMERIKA:
ASQ QUALITY PRESS,
2000.
.